Find answers to common questions about OMNI Pass. Can't find what you're looking for? Contact our support team.
Getting started
What is OMNI Pass?
OMNI Pass is a universal points platform designed for tourists visiting Korea. Earn OMNI points by shopping, completing eco missions, or topping up with your card, then use them for shopping, transportation, cultural experiences, and more.
How do I create an account?
Click the "Sign up" button at the top right and enter your details, including email, name, country, and password. Once registered, you can start earning and using OMNI points right away.
Is OMNI Pass free to use?
Yes, creating an account and using OMNI Pass is completely free. There are no monthly fees or subscription charges.
Partner stores
How do I find partner stores?
Visit the "Stores" page to search for nearby partner stores. You can filter by category (duty-free, retail, culture) and search by name or location.
How much do I earn per purchase?
Point rates vary by partner store, typically ranging from 5% to 15% back in points. Each store’s specific rate is shown on its detail page.
Can I recommend a store to become a partner?
Yes! We're always expanding our partner network. Send us a store recommendation and we'll get in touch.
Account & security
How do I reset my password?
On the login page, click "Forgot password" and enter your email, and we’ll send you a password reset link.
Is my personal information secure?
Yes, we use industry-standard encryption and security measures to protect your data. Read our Privacy Policy for details.
How do I delete my account?
You can request account deletion by contacting our support team. Deleting your account also removes all your OMNI points.
Advertising policy
What does the "AD" label mean on listings?
Items marked with the AD badge are paid placements that partners pay to appear in. Paid ads never change the sort order of organic search or listing results — they always appear in a separate area above the organic results.
Still have questions?
Our support team is here to help. Contact us and we'll get back to you as soon as possible.