Question 1

How do I get the OMNI Pass discount?

Accepted Answer

Request a consultation or procedure booking from the Booking tab on the facility's detail page. Once confirmed, show the QR code from the OMNI Pass app at the reception desk on your visit date to apply the discount.

Question 2

How does the consultation/booking process work, and is language support available?

Accepted Answer

After choosing a facility and procedure and requesting a booking, it moves through pending → confirmed/declined; you can check, change, or cancel your request on the My Bookings page. Each facility's supported languages are listed under "Language support" on its detail page.

Question 3

What support is there for foreign tourists?

Accepted Answer

The app supports 8 languages, and you can reach us about bookings or procedures via the Contact us page.

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