Question 1

How do I get the OMNI Pass discount?

Accepted Answer

Send a booking inquiry for the tour you want, then go to the meeting point at the confirmed time and show the QR code from the OMNI Pass app to your guide — the discount is applied the moment it's scanned.

Question 2

How do I check the guide's language and the meeting point?

Accepted Answer

Each tour detail page shows the guide language, departure times, minimum group size, and meeting point. Cancellations are fully refunded up to 3 days before the tour, and fully refunded for weather or force majeure cancellations.

Question 3

What support is there for foreign tourists?

Accepted Answer

The app supports 8 languages, and each tour's detail page shows which languages the guide can speak. Reach out about bookings via the Contact us page.

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